FAQ

WHAT IS LOVEVA?

LOVEVA (love-vah) is a collective of local businesses that have banded together to create a unified reward system. Every time you make a purchase with any LOVEVA business, you’ll earn a heart. Once you’ve earned 5 hearts, you’re free to collect your reward, discount or gift. Being a LOVEVA means we’re all in this together. So, when you’ve earned your reward, you can take your heart to any LOVEVA business you like.

HOW DO I BECOME A LOVEVA?

Just download the app for Apple or Android, give us your name and email address. If you’re a local business and you’d like to join the LOVEVA program, contact us at info@bealocalloveva.com.

HOW DOES IT WORK?

Just pull out your smartphone when you’re ready to make a purchase and ask to scan the QR code inside the business location (Sorry, scanning a receipt will not work). Every time you make a purchase, you’ll earn a heart. Those hearts never expire, and you can bank as many as you like.

HOW DO I FIND PARTICIPATING BUSINESSES?

We’ve made it super easy to find participating businesses. You can search localloveva.com for businesses or use the map and category searches in the app. If you’re looking to shop, you can find local LOVEVAs near you, in your home city, LOVEVA businesses in a particular category or any combination therein.

HOW DO I REDEEM A REWARD?

Once you’ve earned 5 hearts you can redeem your reward at any LOVEVA business. Simply open the app and navigate to the “Redeem Reward button”. Scan the businesses LOVEVA QR code and enjoy your reward.

HOW OFTEN CAN I REDEEM REWARDS?

You can redeem one reward per business, per day.

More questions? Send us an email at loveva@retailalliance.com.